Analysis of root cause is a primary area of concern when addressing nonconformaties and deviations in life science organizations today.

In your opinion, what is the most common tool your investigators use when conducting a root cause analysis?

Vote at http://www.surveymonkey.com/s/R6LCRK9

After reviewing many CAPA SOP’s there appears to be two primary directions companies go in to decide if they are going to initiate a CAPA:

1. An issue (nonconformance ect.) is identified and a root cause investigation is conducted. Based on the the investigation a decision is made to address the issue as a CAPA or not.

2. CAPA is initiated (based on risk) and the first action is to conduct a root cause investigation.

Based on your companies current flow process, which comes first; initiation of a CAPA or a root cause investigation?