PathWise Team
Shannon Gillan
INSTRUCTIONAL DESIGN/ LMS ADMINISTRATION
Shannon Gillan is an accomplished training and quality professional with a strong record of success in the life sciences. At Pathwise, she has excelled in multifaceted roles, leveraging exceptional organizational skills, industry expertise, and a drive for improvement. Her passion for training excellence, quality assurance, and instructional design has propelled organizational growth. Through Instructional Design and management of ePath, Shannon creates engaging and impactful training that supports world regulatory body guidelines and expectations, while also ensuring a seamless user experience for the learner. Shannon has a BA in History from Brigham Young University- Idaho, where she graduated with honors.
Catelyn Henry
MASTER TRAINER AND INSTRUCTIONAL DESIGN
Catelyn Henry is a seasoned quality professional with extensive experience in FDA-regulated laboratories and manufacturing environments. Originally from South Carolina, she earned her Bachelor of Science in Biological Sciences from Clemson University, where she also worked as a Microbiologist. Passionate about quality, she transitioned to the role of Quality Specialist, where she not only focuses on auditing, investigations, and continuous improvement but also specializes in training individuals in quality practices. Catelyn is certified as a Quality Auditor (ASQ) and is a Preventive Controls Qualified Individual for Human Food (FSPCA).
Ezekieal “Ziggy” Palauni
ACCOUNT MANAGEMENT
Ziggy Palauni has over 10 years of experience in the account management and sales field. He learned the majority of his trade working for a national distributor and a Fortune 500 company. Ziggy excels at building long-term relationships with high-profile clients in the Life Science industry. Ziggy earned a Bachelor of Science Degree in Strategic Communications from the University of Utah. During his studies, he helped create a solar-powered hydrogen fuel cell, which received an honorable mention at the EPA’s annual P3 Competition. In addition to his professional and scholastic achievements, Ziggy coordinates volunteer projects for non-profits such as Big Brothers/Big Sisters, YWCA Utah, and local elementary schools.
