White Paper: Why is is is not not easy?

Confused? Perhaps it makes more sense this way: Why is “is/is not” not easy? Sometimes simple things can become very complex! Like any good problem-solving quality tool, the Is / Is Not can be very effective when used and applied correctly. It is a great tool to capture a wide array of investigation data and organize it in such a way that it can be understood, interpreted and acted upon to find root cause of a problem. This white paper discusses how to set up the tool, how to use it in collecting data and how the data leads us to likely root cause. In the upcoming Pathwise webinar we will look at the tool in more depth as well as explore some tips and techniques on how to make this tool more efficient and effective.